Train an AI agent on your own documents and website, then add it to your site.
- Company
- Chatbase
- Best for
- Small businesses that want a support bot trained on their own content
- Free plan
- No free plan listed. 7-day trial on paid plans
- Starting price
- Hobby $32/month billed yearly (US dollars)
- Details checked
- 28 October 2026
Standout features
- Trains an agent on your files and website content
- Integrations with helpdesks such as Zendesk and HubSpot on Basic and above
- Auto-recharge credits that do not expire at $40 per 1,000
- Voice and telephony on Basic and above
Best uses
- Answering product and policy questions on a website
- Helping staff find answers in internal documents
- Supporting customers outside office hours
- Capturing leads with a chat widget
Pros
- Quick to set up from your own content
- Clear credit-based pricing
- Integrates with common helpdesks
- 7-day trial on paid plans
Cons
- No free plan on the page we checked
- Removing the Chatbase branding costs $1,188 a year
- Prices are in US dollars, with UK VAT added on top
- Each plan includes only one agent
How to use Chatbase
- Sign up at chatbase.co and start the 7-day trial.
- Add your sources: website pages, PDFs and FAQs.
- Set the instructions for how the agent should answer.
- Test with real questions and fix gaps in your content.
- Add the widget to your website and review chats weekly.
Example setups for a small business
Stay on topic
Answer only questions about our products and policies. For anything else, offer to pass the chat to a person.
Cite pages
When you answer, mention the page the answer came from.
Short answers
Keep answers under 80 words and finish with one next step.
Pricing
| Plan | Price | What you get |
|---|---|---|
| Hobby | $32 / month billed yearly | 700 message credits a month, 2 members, basic integrations and basic analytics. |
| Basic | $120 / month billed yearly | 4,000 message credits, 3 members, advanced integrations, helpdesk inbox, voice, API access. |
| Business | $400 / month billed yearly | 15,000 message credits, 5 members, advanced analytics, sources suggestions. |
| Enterprise | Custom | SSO, HIPAA-eligible, audit logs, white-labelling and SLAs. |
Prices change often. Always confirm on the official site. We last checked on 28 October 2026.
