Privacy Policy

Last Updated: [20-May-2026]

At Softcheap (“we,” “us,” or “our”), accessible from softcheap.co.uk, the privacy of our visitors and customers is one of our main priorities. This Privacy Policy outlines the types of information we collect, how we use it, and the rights you have concerning your personal data.

1. Information We Collect

We collect information that you provide directly to us, as well as data gathered automatically when you interact with our website.

• Personal Identification Information: When you register an account, place an order, or contact support, we may collect your name, email address, billing address, and phone number.
• Payment Information: We use secure, third-party payment processors (such as PayPal, Stripe, etc.) to handle transactions. We do not store your complete credit card numbers or sensitive payment details on our servers.
• Technical and Usage Data: When you visit our site, we automatically collect information about your device, including your IP address, browser type, operating system, referring URLs, and pages viewed on our site.
• Order History: We maintain records of the digital products you have purchased, your license keys, and your download history to provide ongoing customer support.

2. How We Use Your Information

We use the collected information for various business and operational purposes:

• To process and fulfill your orders, including the delivery of digital license keys and software download links.
• To manage and maintain your Softcheap account.
• To provide customer support and respond to your inquiries.
• To send administrative emails, such as order confirmations, invoices, and policy updates.
• To improve our website functionality, user experience, and product offerings.
• To detect, prevent, and address technical issues or fraudulent activities.
• To send promotional emails and newsletters (only if you have explicitly opted in to receive them).

3. Data Sharing and Disclosure

We respect your privacy and do not sell your personal data to third parties. We may share your information only in the following circumstances:

• Service Providers: We share data with trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., payment gateways, email delivery services, hosting providers). These parties are obligated to keep your information confidential.
• Legal Compliance: We may disclose your information if required to do so by law, or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your data is transferred and becomes subject to a different Privacy Policy.

4. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

5. Your Data Protection Rights (UK GDPR)

If you are a resident of the United Kingdom or the European Economic Area (EEA), you have specific data protection rights. You have the right to:

• Access: Request copies of your personal data.
• Rectification: Request that we correct any information you believe is inaccurate or incomplete.
• Erasure: Request that we erase your personal data, under certain conditions.
• Restrict Processing: Request that we restrict the processing of your personal data, under certain conditions.
• Object to Processing: Object to our processing of your personal data, under certain conditions.
• Data Portability: Request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the information provided at the bottom of this page.

6. Cookies and Tracking Technologies

Softcheap uses “cookies” and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website (such as the shopping cart or account login).

7. Security of Your Data

The security of your data is incredibly important to us. We implement industry-standard security measures, including SSL encryption, to protect your personal information during transmission and storage. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:

• By email: helper@softcheap.co.uk
• By visiting this page on our website: Contact Us