Platform for building custom AI agents and chatbots, priced by conversations.
- Company
- Botpress
- Best for
- Teams that want to build their own AI agent with control over its behaviour
- Free plan
- Yes. 100 conversations, 3 seats and 3 AI agents
- Starting price
- Free. Plus $150/month billed annually (US dollars)
- Details checked
- 28 October 2026
Live numbers
- GitHub stars
- 14,973
- Code last updated
- 23 Oct 2026
Updated 28 October 2026, 15:38. See the full dashboard.
Standout features
- Unlimited AI agents and AI spend are included in paid plans
- Conversations are counted when the end user sends at least two messages in the month
- Overage packs are added automatically at 95% of your quota
- Open-source roots on GitHub
Best uses
- A support agent trained on your help pages
- A lead-qualifying agent on your website
- Product recommendations
- Internal helpdesk bots
Pros
- A free plan to learn and test
- Pricing by conversation rather than by seat
- Flexible for custom behaviour and tools
- Notifications at 75% and 100% of your quota
Cons
- Extra conversation packs are added automatically and cannot be switched off on paid plans
- Plus plan costs $150 a month
- Unused pack conversations expire at the end of the month
- Takes more setup than a simple chat widget
How to use Botpress
- Create a free account at botpress.com.
- Create an AI agent and add your knowledge: web pages, files and FAQs.
- Write the rules for what it can and cannot do, and when to hand over.
- Test in the emulator with real customer questions.
- Publish to webchat and check conversations weekly.
Example setups for a small business
Rule
Answer only from the knowledge base. If the answer is not there, say so and offer to take a message.
Hand-over
If the customer asks for a refund or sounds upset, collect their email and pass the chat to a person.
Tone
Use friendly, plain UK English and keep answers under 80 words.
Pricing
| Plan | Price | What you get |
|---|---|---|
| Free | $0 | 100 conversations, 3 seats, 3 AI agents, Help Center, community support. No top-ups or overages. |
| Plus | $150 / month billed annually | 250 conversations a month, extra packs of 100 for $65, $25 of AI usage included, unlimited AI agents, white-label webchat. |
| Team | $750 / month billed annually | 1,500 conversations a month, extra packs of 100 for $50, $150 of AI usage included, unlimited seats, teams, routing and role-based access. |
| Enterprise | Custom | Custom conversation volume, dedicated support, uptime SLA, security review, voice channel. |
Prices change often. Always confirm on the official site. We last checked on 28 October 2026.
